Genentech Access Solutions Case Manager - Xolair Case Manager/Intake Coordinator Genentech Employee Review

Patient-centric company. great culture & benefits

Not always clear how promotions are awarded.

The work is meaningful and overall the company vision aligns with my goals

QA management has become inept. None of the leadership (aside from maybe one or two) truly understand the nuances of our site and jobs. They refuse to pay you more due to "budget" reasons but won't provide much information, they claim to be transparent but will make decisions behind your back and not communicate them, even if they impact you and/or your job. Leadership doesn't listen to feedback and gets defensive if you even try to give any. It honestly has become a game of politics only in QA and that's not really building any real quality culture.