Great Firm, Troubled Office - Design Director Gensler Employee Review

2.0
6 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Gensler is a great company. Strong culture, visionary leaders, great talent, amazing projects. Co-CEO's are rock stars that have industry-leading voices.

Cons

Chicago office is in decline. New office leadership have spent millions on incremental changes to the office while business has declined resulting in layoffs. Office leadership is unusually disengaged from the people they should be leading (very counter to the Gensler culture) After several non-sensical and confusing re-orgs + a round of layoffs, it's time for firmwide leadership to step in and get this once-great office back on track.

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Gensler Response
6y
Thanks for providing feedback on your experience at Gensler. We treat the concerns of everyone at our firm seriously and have a robust system with multiple channels for raising questions and reporting issues. Encouraging our people to ask questions and raise issues is critical to supporting our culture and our values of integrity, trust, and mutual respect.

Explore other reviews about Gensler

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good firm to work at

Cons

Nothing bad about the firm

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Gensler Response
1mo
Thanks for providing feedback on your experience at Gensler. We value our interns and love to hear their perspectives. We are thrilled and delighted to see your 5-star rating!
1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

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