KeepStock - On-Site Service Specialist Grainger Employee Review

1.0
22 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Built great relationships with people in 60 accounts in 4 counties.

Cons

Hourly job. GPS tells leadership where everyone is. My career ended when I reported to Corporate HR my leader remotely eavesdropped on my company cellphone as if the phone were jail-broken/wiretapped. HR put me on hold for 10 minutes, then referred me to the regional director, who referred me back to my boss. My boss decided it was time to slash my hours by transferring several of the accounts I serviced from me to a part time team member.

Explore other reviews about Grainger

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Grainger has a great culture, that values developing people and helping them to achieve their career goals. The rewards and recognition (pay, health insurance, work/life balance and misc. benefits) offered are top tier and prove that they are a people first company.

Cons

The number of systems we use.

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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