Good company, but cannot recommend the sales function - Account Manager Grainger Employee Review

2.0
9 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Like any very large company, the healthcare and retirement benefits.

Cons

I spent well more than a decade as an Account Manager with Grainger, and endured the decline of the culture within the sales organization for longer than I should have. Fast turnover has been embraced and become the norm in most of the markets. Your responsibilities will be overwhelming, and many proclaim, "What have I gotten myself into?" There is an endless menu of data that management is encouraged to choose from to keep the pressure on. Below is a partial list of those data points, none of which you are compensated on. You are only paid bonuses as a percent to overall sales goal. Keepstock run rate- National run rate- Local run rate- Ecommerce sales- Safety sales- Metal working run rate- # of Keepstock opp's created- # of metal working opp's created- # of Keepstock opp's closed- # of metal working opp's closed- At the annual trade show? How many Opp's have you created today, yesterday, after the completion of the event? # of opp's and dollar amount of opp's in the various opp stages- Pipeline velocity- Age of opp's- New contacts added- Frequency of customer touches- Account plans for each account, with plans for each sub category- Monthly revenue forecast- Your weekly calendar of "events" and are they in person, or virtual- In short, the Account Manager role will grind you to the stump.

Explore other reviews about Grainger

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My teammates and leader help me get to where I am today. This company inspired me to help others and motivated my coworkers. The benefit, PTO and the people here what make me thrive working my career here at Grainger.

Cons

No Con about working Grainger.

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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