Regional Branch Management is pathetic, all about “perception” - Outside Sales Representative Graybar Employee Review

1.0
11 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Only positive things I can say are having company car and benefits (healthcare is really good). Nothing else positive can be said about the company

Cons

MICRO-MANAGED is an understatement, don’t give you time as an Industrial Representative to get a solid sales cycle going (typically takes one year and a half to get an idea of what an account has to offer in terms of margin and sales) however, within six months of taking this job I had 3 people breathing down my neck for low MRO numbers, I had people grabbing a picture I took at the gym (in the late afternoon) off the internet and bringing it to Management telling them that I was working out instead of out selling (this occurred after this particular person and her coherts found out how I had negotiated my salary way above hers and her counterparts. There are not enough words on this keyboard to display how disgusted I am in this branch. If you ever have the opportunity to work for Graybar (RUN away from the Norcross, GA branch)

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Graybar Response
8y
Each company has a unique culture (as does each district here at Graybar), and we are committed to creating a positive and welcoming environment. We are sorry you do not feel this is your experience. We encourage you to reach out to your local director of HR to discuss your concerns.

Explore other reviews about Graybar

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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