Outstanding org with an outstanding product - Customer Success Manager Grayce Employee Review

4.0
24 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Working at Grayce will always be a highlight of my career. The leadership is smart and has focused on building a company that walks the talk with an amazing culture and a true appreciation of the employee caregivers Grayce serves.

Cons

The market isn't quite ready for Grayce yet, but its close. More industry education is needed in terms of how employee caregivers and the needs they have impact a company's bottom line.

Explore other reviews about Grayce

5.0
30 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Truly meaningful work supporting caregivers and families—mission is felt in the day-to-day Compassionate, smart team that’s collaborative and values-driven Leadership is transparent and willing to adapt when needed Opportunity to build and shape systems in a fast-moving environment Remote-first with flexibility that supports caregivers and parents

Cons

Still growing through startup pains—some systems and processes are scrappy or evolving Small team means people often wear multiple hats

1
4.0
2 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The founders truly cared about the mission when they created Grayce.

Cons

They over-hired for leadership roles.

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