Pros
- benefits - flexible work schedule (for the most part)
Cons
It was great working for Guild when I initially was hired. It seemed like we were actually making a difference and caring for the people we were working with. It seemed that Guild started to move away from putting the student first to putting the business first. They started to care more about their outward image than taking care of their own employees. They wanted to preach advancement in the workplace but there was little opportunities to advance within the company itself. They hired upper management who had no idea what they were doing and coming up with metrics that were unattainable. Processes and systems made no sense and made our jobs harder. The ICs were the best part of the job. Truly caring for each individual who wanted to take that next step in their education and achieve goals that seemed so unattainable to them. Heading into their new business model, this has completely gone down the drain and the company acts more like a call center instead of truly setting up members for success.