Creating a world where work empowers a better life! - Anonymous employee Gusto Employee Review

5.0
3 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ Really smart people, some of the brightest people I've worked with in my career + Everyone is so nice, almost too nice. + Opportunity for career advancement given the growth of the business + A high percentage of roles are filled though internal transfers. The company believes in investing in the talent that is there today + A very thoughtful recruiting process - interview panels are prepped on target profile, interviewers have specific focus areas, and we make sure to reserve time for candidate questions + Transparency - biweekly all hands meeting, weekly team meetings, constant updates in Slack

Cons

-Some of the more senior leaders have scaled out of their roles. Excited to see a new wave of leadership -Quirky: shoeless office, lots of Gusto jargon (PE = manager), kinda kumbaya-ish -It's hard to get support from technical teams on key projects. There's a lack of cross functional alignment and partnership -Meeting overkill

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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