Don't Let the Brand Name Fool You! - Anonymous employee H&M Employee Review

1.0
17 Mar 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The "prestige" associated with the H&M brand within the fashion industry. The compensation is above what most other retailers are willing to pay. Pretty good benefits. The 25% discount is good if you like H&M clothing.

Cons

The work environment is horrible. Morale at most stores is consistently low (I travel to different stores quite often) and store management is often times burnt out. There is an unreasonable expectation when it comes to the workload. Everybody is expected to constantly push for positive results, an expectation most employers have, but with H&M the expectation is tenfold. The company has eliminated quite a few positions without notice, demoted people without notice, all in an effort to save money. There is an almost cult-like mentality when it comes to senior management: you're either 110% H&M or we'll find a way to get rid of you. Job security is nonexistent. It's easy to lose your job with this company.

Explore other reviews about H&M

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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