One of the better call centers in Barcelona - Customer Support Representative H&M Employee Review

2.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Good atmosphere, one of the better call centers in Barcelona, nice atmosphere

Cons

shifts, sometimes you would work 9 days in a row, evening shifts also very difficult to have wok ,life balance.

Explore other reviews about H&M

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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