Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged employer

      H&R Block reviews

      Seasonal Work + Tax Perks = Win-Win - Customer Service Representative H&R Block Employee Review

      4.0
      30 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment Seasonal work is flexible and great for extra income Discount on tax preparation services Opportunity to return each season Chance to learn and build customer service skills

      Cons

      Work is seasonal (not year-round) Busy during peak tax season (can be stressful at times) Limited advancement opportunities for seasonal staff

      avatar
      H&R Block Response
      8mo
      Thank you for the review. It’s great to hear you’ve had a positive seasonal experience with H&R Block. We're happy you found the flexibility, team support, and tax perks valuable. We appreciate your feedback on advancement opportunities and seasonal stress.

      Explore other reviews about H&R Block

      5.0
      29 Dec 2025
      Group product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      HRB is constantly working to improve the culture and create a space for collaborating and belonging, whether you are virtual or in the KC Metro.

      Cons

      Payscale doesn't seem to accurately match similiar companies headquartered in KC.

      avatar
      H&R Block Response
      5mo
      Thank you for taking the time to write this review. We’re happy to hear that our focus on collaboration and belonging is making an impact. We appreciate your feedback on pay and are always looking for ways to stay competitive.
      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

      See reviews by: Helpful|Rating|Date|All
      Related searches: H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block interviews
      H&R Block reviewsH&R Block Customer Service Representative reviewsH&R Block review