Csp - Client Service Representative H&R Block Employee Review

4.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great experience, helpful co workers

Cons

Mínimum wage, be prepared to deal with angry customers

Explore other reviews about H&R Block

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

HRB is constantly working to improve the culture and create a space for collaborating and belonging, whether you are virtual or in the KC Metro.

Cons

Payscale doesn't seem to accurately match similiar companies headquartered in KC.

avatar
H&R Block Response
5mo
Thank you for taking the time to write this review. We’re happy to hear that our focus on collaboration and belonging is making an impact. We appreciate your feedback on pay and are always looking for ways to stay competitive.
5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

See reviews by: Helpful|Rating|Date|All