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      H&R Block

      Engaged employer

      H&R Block reviews

      Good side job - Client Service Representative H&R Block Employee Review

      2.0
      27 Jan 2026
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible(ish) schedule, nice coworkers, paid training, and they care about scheduling you to a location close to you.

      Cons

      - Didn’t have my schedule for the upcoming week even at the end of the current week - Scheduled for 3hr shifts and didnt know until a few days before, no one gets 8hr shifts. - To clock in you have to sign into a slow computer which takes about 15mins of your time that’s unpaid - CALL CENTER! Lots of calls!! All the time and I did NOT like that. If there’s no appointments you’re calling people to make an appointment. - Lot expected of you for $15hr - Worked by myself my 2nd day…

      avatar
      H&R Block Response
      4mo
      Thank you for sharing your experience. We’re glad to hear you found flexibility and supportive coworkers, and we appreciate the candid feedback about scheduling, workload, and onboarding. We are always looking to continue working to improve the experience for our associates

      Explore other reviews about H&R Block

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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