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      H&R Block

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      H&R Block reviews

      No Confidence, No Accountability - Anonymous employee H&R Block Employee Review

      2.0
      3 May 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people (the ones that actually do work instead of sitting on the 18th floor). My direct supervisor is awesome and fights hard for her team.

      Cons

      We're a product/service based business, and marketing is terrible. Spent $32 mil on a sweepstakes that was supposed to bring people into our antiquated, high-priced offices. Yet, at the end of the day, who answers for it? Not the folks who call the shots... they laid off 250 employees instead. CMO says we have to find our brand message. She has been here 10 YEARS. If she hasn't found it by now, move on. Retail division leader spearheaded three consecutive seasons of HUGE losses. Is he gone? Nope. All points to the CEO. This is a rudderless ship built on platitudes.

      Explore other reviews about H&R Block

      5.0
      8 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers in the office

      Cons

      Low volume of tax returns

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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