Great Experience - Entry Level Tax Professional H&R Block Employee Review

5.0
28 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The training is excellent for the price, my trainer and your boss really good on what they do, years and years of experience and they are willing to work with you, they were flexible , they need you. You learn so much and it is so much information to take all in in small time, I recommended to only people who really like to do numbers, and work with customers , this is a great program to start your careers in Accounting and Taxes. This is great even for your personal taxes, help your family. Build great relationships, the extensive case studies help you for the real work

Cons

Very stressful in the pick season and sometimes when you have questions there is no time and you have to ask your customer to come back later and then you have to review it with the experts, or as always there are exceptions and special cases that only the experts know, but that's the nature of your job, is taxes. Sometimes drama in the office, I stay away and do my job, experienced tax prepayers jealous of new comers, it was not our fault to have so much volume of customers. Pay- They don't pay competitively an hour specially for a tax prepayer who knows more than 1 language. Should offer incentives like the person who did more taxes, efficiency, ect to pay them a bonus, so it could create healthy competitive enviroment and reward the person who is talented, also can come back next year and not go to a competitor which will offer you 10 to 20 percent more.

Explore other reviews about H&R Block

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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