You pay minimum wage for me to do what again? - Tax Advisor II H&R Block Employee Review

2.0
15 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours and locations. Dignified environment, you wear a tie and work at a desk in a cubicle. Almost like a real job. OK training, and pretty good peer support. Managers generally friendly and fair.

Cons

For minimum wage you are expected to prepare tax returns for people and charge hefty fees. In addition they want you to upsell products (extended warranty, "identity protection"), and to market among family and friends. And the IRS can hold you personally responsible for errors and omissions. Worst case scenario? Irate customers, lawsuits, trouble with the government. Yeah. Or you could bag groceries for the same pay. Worst case scenario? you drop a bag on the floor, have to go fetch another carton of eggs.

Explore other reviews about H&R Block

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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