Good people, Bad job. - Anonymous employee H&R Block Employee Review

2.0
14 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have had my taxes done here many years and they have always done a great job. I decided I wanted to take the Tax course and be employed with HR Block. I took the course and although I have some background in accounting (I had already been in school for Accounting for two years) , I learned a lot. However, after receiving an employment opportunity I found out that I could actually make more money working at McDonald's (no offense) than after paying for the course, spending time studying, and then being offered just over minimum wage. That was with a bachelor's in business admin. I would highly recommend the course for someone who wants to learn. As far as an actual job with a real paycheck you will have better luck elsewhere.

Cons

No hours, low pay. The management had worked there for three years and our class that finished tax 101 was allowed to put an application in for a manager position. No one was hired but the manager of our store had no knowledge of how to treat employees or run a small business.

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8 Jun 2026
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Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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