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      H&R Block

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      H&R Block reviews

      Values selling ability over expertise - Tax Specialist III H&R Block Employee Review

      2.0
      15 Mar 2014
      Tax specialist iii
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a fantastic manager, and great training is available. Remodeled offices are crisp and clean. Easy to transfer between cities.

      Cons

      One's ability to sell "products" is valued much more highly than experience, expertise, efficiency, and professionalism. If you have an Accounting degree, it is irrelevant. They offer great training on tax laws and "products," but almost nothing on the technical processes that are essential to the job. You have the option of doing all sorts of things to best serve each individual client's situation, but they do not train you how to do them.

      Explore other reviews about H&R Block

      5.0
      8 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      3.0
      23 Jun 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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