Horrible Management and No Training - CSP - Client Service Professional H&R Block Employee Review

1.0
20 Jan 2024
Recommend
CEO approval
Business outlook

Pros

There are almost no benefits at all. I beg you if you are looking for a receptionist job find any other company to hire you before going to this one.

Cons

They lie about working around your schedule and have way too many out of work expectations for the job title. The pay is next to none, the amount of scam "Campaign Calls" they want you to make is morally bankrupt. There is almost no training that is of any use and the management is almost never available to provide assistance if needed. I have yet to mention the toxic work culture and the ever present manipulation by the management team is downright horrible and borderline abusive. To sum this review up I would consider getting a receptionist job in Hell before I ever work here again.

Explore other reviews about H&R Block

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice to meet with clients in person.

Cons

None at this time for the office.

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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