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      H&R Block

      Engaged employer

      H&R Block reviews

      Enjoyed the Localized Aspects as a Client Service Professional - Client Service Professional H&R Block Employee Review

      3.0
      20 Oct 2015
      Client service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great team, manager was focused on building the business to increase sales - A learning experience in communication and thinking on your feet when working in a role with people

      Cons

      - A lot of "corporate needs" to be fulfilled - Not always a client service professional on staff, should have enough money to pay for one at all times

      Explore other reviews about H&R Block

      5.0
      8 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      2.0
      3 Jul 2026
      Manager & district recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Very immersive, has potential to be a rewarding stable career…

      Cons

      …but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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