Please skip this nightmarish company - Anonymous employee HITLAB Employee Review

1.0
10 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unassuming people are lured in with lofty words about innovation and healthcare.

Cons

In reality the place has continued to operate on toxic culture and politics for years. In the last few years, some enthusiastic people joined and were overworked and underpaid and left when they realized what's on offer. I can confirm their unscrupulous culture. Employees are insulted after their tireless efforts to keep the company afloat in spite of the chair’s self sabotaging ego. Farcical policies citing timesheets. Employees and contractors are forced to work for weeks without clarity on payment. To clarify their cliched responses to some reviews “Our structure is not hierarchical” - True, it's dictatorial - the CEO's whims shape daily events here “Hands on learning” - Sure. overpromising to clients is somehow 'managed' through interns and freshers who do work tirelessly for days to compensate for the leadership's unethical claims. The CEO compulsively micromanages all staff from HR to operations “Access to leadership” - LOL. The leader is 'too busy' to pay staff. Too arrogant to listen to challenges “Openness to change” - Really? How delusional are you? Even your forced few positive reviews can’t hide the sad truth

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HITLAB Response
6y
HITLAB takes all postings on Glassdoor seriously and our door is always open for all employees to make suggestions. In curating such an environment, we realize that what the monk and poet John Lydgate said in the 14th century still holds true today: “You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.” With social media dominating discourse in all arenas, the old saying “everyone’s a critic” has never rung more true. We at HITLAB would like to emphasize to all reading this that anything worth doing will draw a little criticism. To achieve something great – something you truly believe in – you have to be prepared to address the naysayers. Indeed, seeking critiques and addressing problem points for health-technology projects in development is a large part of what we do. Across the disruptive ecosystem, it can be helpful to keep centuries of sage advice in mind: “To avoid criticism say nothing, do nothing, be nothing.” – Aristotle “Any fool can criticize, condemn and complain – and most fools do.” – Dale Carnegie

Explore other reviews about HITLAB

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

There was no downside at Hitlab.

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Weekly Assignments were engaging and educational.

Cons

Repetitive tasks and I was never paid for my work there even after multiple requests. Horrible communication with any and all members of the organisation.

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