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Harbor Freight Tools

Engaged employer

Unbelievable - Sales Floor Associate Harbor Freight Tools Employee Review

1.0
17 Aug 2014
Recommend
CEO approval
Business outlook

Pros

I had great coworkers and good lower management team members who kept work from always being boring

Cons

The store manager was a useless lying tool. Suggestions I made were literally laughed at. He would take between 1-2 weeks of vacation every month and during that time he forbade anyone else from taking any unscheduled time off. He fired a coworker and store veteran of 4 years after the worker broke his foot trying to move boxes marked two person. The coworker attempted to radio for help but he was the only one aside from the cashier and store manager working that day. The manager never responded and when he asked to go to the hospital the store manager fired him. We were denied lunch breaks and the manager threatened to dock my pay on a near daily basis. His boss, the regional manager, told the store manager that I should be fired after seeing me sprint back and forth to grab items for customers. He stated I was wasting time. At one point we were supposed to close at 6 and I had homework due that night before midnight the store manager decided no one was allowed to go home until we sold a credit card. We left at 11 30 when he bought one.

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Harbor Freight Tools Response
11y
Thank you for your detailed feedback. We're glad to hear you enjoyed working with your team. We agree, Harbor Freight's got a great staff of energetic, proactive people. We also appreciate you sharing your serious account with us, although Harbor Freight Tools does not sell, or even offer, credit cards so we are not sure how to address that. We would very much like to hear more and welcome you to call the HFT Outlet Hotline at 1-800-693-8377. Thank you and good luck.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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