Going down hill - Customer Service Representative Hartwig Employee Review

2.0
18 May 2015
Recommend
CEO approval
Business outlook

Pros

Steady income, decent insurance.

Cons

Management has really slid down hill, 3rd generation ownership is not looking very good. Be prepared to do n lots of book reports on self help books, needless presentations on the history of the company, "culture" building exercises and you will be assumed wrong until you prove otherwise.

avatar
Hartwig Response
7y
Thank you for taking the time to give us your feedback. We are sorry to hear that your experience working at Hartwig did not match our intention of being a great place to work. We are taking steps and addressing the areas where you mentioned we missed delivering a great workplace for you. Please keep the feedback coming.

Explore other reviews about Hartwig

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company who provides a company truck, tools, compay credit card and gas card for service technicians.

Cons

If you are not from the machining industry, it is a steep learning curve.

3.0
24 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good leadership Semi-Flexible 1 WFH Day a week

Cons

Inconsistent Double Standards Pay Raises

avatar
Hartwig Response
1y
Thank you for submitting a review. It’s good to receive feedback and appreciate it even more when it’s given while a team member is employed or shortly after leaving the company. It’s been over a year since a Parts Coordinator left our Houston location so things may have already changed but we still want to provide feedback. We’re often complimented on Hartwig’s strong leadership and glad you feel the same as many others. Team members also continue to appreciate the flexible schedule. Inconsistency and double standards is hard to address without knowing more. Regarding pay raises, we know compensation is a big part of an employee’s position and that’s why we continually review this information during our annual increase process. We review market data and make adjustments based on experience, skill set and success in the role.
See reviews by: Helpful|Rating|Date|All