Pros
They pay well above market. Committing to the work they paid for is apparently where the nerve runs out.
Cons
The way this engagement ended should concern any contractor considering this company. My termination was issued without a for-cause designation, then there was an attempt to reclassify it as for-cause after the fact, citing broad "performance and alignment" concerns that were never raised at any point during the engagement and never put in writing. The contract required written notice of material breach and an opportunity to cure before any for-cause termination. Neither happened. There was zero prior warning. Final invoice payment was then tied to completing transition work, which was not a condition in the payment terms. The approval process was broken in a way that set people up to fail. Work was submitted for sign-off, approvals did not arrive at the expected times, and the resulting delays were then blamed on the people waiting on those approvals. As someone brought on specifically as an ecommerce email marketing specialist, I'd also flag a strategic decision that runs against how established brands in this space operate. The team was moved off a purpose-built ecommerce email platform onto a general-purpose CRM. For an ecommerce business, that sacrifices a lot of channel-specific functionality, and it was pushed through without a clear grasp of the downstream consequences. Together it points to a real absence of leadership across the board.