Excellent Part-Time CSR JOB Full THATS IT!!!!! - Customer Service Representative Hertz Employee Review

4.0
22 Jan 2009
Recommend
CEO approval
Business outlook

Pros

-Insurance, Medical, Dental, Life even for part time -Excellent rental discounts all over the world -Generous Vacation days -Generous Sick Days Cashed out at the end of year if unused -401k even for part-time after 1 year of employment company match provided -Competitive Pay -Holiday Pay -Great Potential for overtime pay -Great place to meet some amazing people for networking -Pension plan still offered -viewed as #1 Rental Car Company worldwiew -Free Car, Gas, Insurance for Management big perk cost $0

Cons

-Great Layoff Risk, your always worrying about getting laid off -Hertz Local Edition your washing cars in professional attire -Potential Long hours -Hertz outsourced helpdesk to India, been a nightmare resolving problems ever since

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5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job in a bad economy. Decent vacation time but no money to go anywhere.

Cons

Favoritism, nepotism. We used to get profit sharing now it goes wherever it goes. New commission structure is bad.Dollar thrifty and hertz are all one yet hertz does all dollars work while they make the money and close whenever they want. Customers are always aggressive and rude.sick time is unrealistic. If you have any condition you have to get fmla and the company they use always refuse it. ,yet somehow the people that aren't sick are always on fmla.

2
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