customer service rep - Customer Service Representative Hertz Employee Review

3.0
19 Dec 2010
Recommend
CEO approval
Business outlook

Pros

Very flexible schedule, easy job, not a lot of thinking, the people change~ its different everyday. Great pay for the work you do

Cons

Management doesnt communicate very well. There is never enough cars. seems to be a boys club mentality. not many women becoming managers

Explore other reviews about Hertz

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a decent place to work with a steady environment and meaningful day-to-day responsibilities. Overall, it's not a bad company to be a part of if you are looking for stability and purpose in your tasks.

Cons

The internal culture is highly political, and professional advancement often depends more on favoritism than merit. You frequently have to play corporate games and kiss up to management just to get ahead or be noticed.

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