Lack of Management - Operations Manager Hertz Employee Review

2.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

As an Operations Manager at Hertz, one of the best perks is the use of a company car, which you can switch every six days. The benefit includes gas and insurance, which is a great advantage. The company also offers good health benefits, though they can be expensive. Over time, you can build seniority, which plays a key role in job security and benefits. Vacation time and other aspects of your employment are determined by your level of seniority, making longevity with the company valuable. Additionally, the shifts are horrible; you will never have weekends off. The leaders do not care to switch weekends to help the Operations Manager balance their family life.

Cons

There is a lack of effective management, at least within Operations. There’s no structured coaching, and you’re expected to learn on the go. The training is inadequate; they only teach you enough to complete the required reports, and nothing more. Later, supervisors may blame you for not doing more, even though you were never trained beyond the basics. The union presents challenges as well; it's difficult to hold underperforming employees accountable due to the lengthy and strict termination process. Promotion opportunities are limited and can take many years—unless you're lucky and a restructuring happens, opening a spot that you happen to fall into, as was the case recently at my location. Unfortunately, promotions aren’t based on performance or effort. Instead, they seem to depend on personal connections or how well you perform in the interview. Leadership should prioritize promoting individuals who truly excel in Operations. If you ask me what I gained from working under Hertz's leadership, my honest answer is: nothing. I simply carried out the instructions I was given, without meaningful growth or leadership development.

Explore other reviews about Hertz

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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