Headache - Cashier Hobby Lobby Employee Review

2.0
31 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Always having Sundays off Closing at 8 Good flexibility for days off with school and other things Always get days requested off

Cons

The communication is virtually non-existent. If there's a policy change, not everybody gets told, and usually, at least half the cashiers are clueless until they do it the old way and get yelled at. No scanners. This means we have to take that much more time figuring out the department, and the sale, making our lines longer. Even when they are items we see everyday and know instantly, it still takes longer then scanning. Plus, if there isn't a price on the item, we have to wait that much longer to call someone and have them find it. Also, it's very easy for someone to switch the prices, especially on clearance items. If you're in a rush, you might not realize the price seems wrong. Sales. Since there aren't any scanners, we have to memorize the sale ad. That leads to human error, either giving a sale when there isn't one, or not giving a sale. Every other customer wants to argue about it, and you have to take time to explain, and sometimes call the CSM or the manager for help. Not enough people on the floor or cashiers. When we close, there are usually 3 cashiers, a CSM, a manger, and maybe 3 or 4 people on the floor. When there's a lot of returns, and the store is trashed, it takes forever to get out. Plus, during the day, half the department workers are off, making the customers angry and it harder for the cashiers when they need prices or something else. Returns. They aren't fun to do, people often get angry about it, and you have to wait for a CSM to be free every time you need to complete one. Plus, if the cashier keyed the item in wrong (wrong department or sale), it makes the job that much harder.

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2.0
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good pay. 6 paid holidays.

Cons

Distribution center only cares about numbers, not employees. Keep your production up to 90 or above or you're a goner. Fellow employees wil mow you down trying to pull their items. and if you're slow, look out, you have to get out ot THEIR way. And of course you can't make your production if you can't work and have to wait for others to fill their orders.

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