Snacks and drinks can't outweigh AI getting credit for sales jobs - Sales Development Executive Home Made Employee Review

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Monday snacks and Friday drinks, I suppose. And the trauma bonding that keeps all colleagues very close.

Cons

Company had replaced their over the phone sales people with AI that makes a million mistakes. The AI or as you so lovingly call it - virtual assistants - have taken away all the sales the SDEs do, no matter how much you don't want to give them credit for it. It doesn't matter the renter has called in 5 times before the viewing, if the AI booked it, you are not getting commission for it no matter how much you fight for it. Even if it is a feeder model where you have to coordinate with the onsite team directly. I've been told it's been like this for a little over a year now. So as much as people and one team is their main values, their actions and compensation doesn't reflect it.

Explore other reviews about Home Made

5.0
20 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great no complaints good job

Cons

None none now except none

1.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get to work with some decent people who are trying to make the best of a bad situation. Good office location.

Cons

Without a doubt the worst place I've ever worked. Passive-aggressive management consistently makes absurd demands and loses their rag when the impossible isn't delivered. Despite the high pressure environment, the commission structure seems to have been designed to be as demotivating and unachievable as possible so there's not even any real reward for hard work. Team churn as new team members quickly realise what they've got themselves into and leave, which creates a constant feeling of instability.

2
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