Overworked and underpaid. - Rooms Division Manager Hyatt Employee Review

2.0
29 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Hyatt hotels offer great travel benefits for employees. After one year of employment you are given 10 "comp nights" each year to use at just about and domestic Hyatt hotel pending availability.

Cons

I worked in a management position and worked an average of 70 hrs/week. There was a large emphasis on employee relations and satisfaction to a point where they were loaded with cash incentives to give great customer satisfaction. After three years of working in a few different hotels, my hours worked were only increasing and my quality of life decreasing. I then converted my annual salary into what I was making per average hour worked and found that I was making less than my lowest level employee and also well below CA minimum wage. That was the end.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, Integrity, Lon term strategy

Cons

Career path, not agile at corporate level

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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