Excellent Company to Work For - Customer Care Advocate Hyland Employee Review

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Management easily accessible Training Company Meetings Excellent Team

Cons

Was laid off along with 1,000 other employees on April 1st by receiving an email in the morning.

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Hyland Response
5mo
Thank you for sharing your feedback and for your time at Hyland. We’re glad to hear you had a positive experience with your team, training and leadership access. We recognize how challenging workforce changes can be, especially for those impacted, and appreciate you sharing your perspective. We’re grateful for the contributions you made during your time with us and wish you continued success in your career. - Hyland HR Team

Explore other reviews about Hyland

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great time working with great team

Cons

No complains I have great tjme

2.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

3
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Hyland Response
2w
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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