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      Hyland

      Engaged employer

      Hyland reviews

      Horrible work environment - Technical Support Analyst Hyland Employee Review

      1.0
      8 Nov 2017
      Technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to put ‘Hyland’ on your resume.

      Cons

      This place is not what people think it is. I don’t know how it got so hyped up. The Technical Support department has such high turnover, I don’t understand how management isn’t looking into why that is. Coworkers always seem angry or upset, which is understandable considering how much Hyland expects you to give, with hardly anything in return. Like other reviews, I concur that the pay is laughable. The job is very high stress, and the work/life balance is more like work/sleep/work.

      Explore other reviews about Hyland

      5.0
      11 Jun 2026
      Full stack developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great time working with great team

      Cons

      No complains I have great tjme

      2.0
      23 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote or hybrid capability. Usually a flexible schedule.

      Cons

      Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

      3
      avatar
      Hyland Response
      2w
      Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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