What Happened? - Product Manager Hyland Employee Review

1.0
21 Nov 2018
Recommend
CEO approval
Business outlook

Pros

For the most part, the company's culture is honest and respected among individual teams. I have worked with some amazing, talented, and driven people. Immediate managers--in my experience--do care about your work-life balance and developing your career (at least up to the glass celling). Some of the fringe benefits are also nice. Easy access to support, on-site Gym, scattered other events from time-to-time. Also, while I know not common sentiment on Glassdoor about Hyland, I have found the compensation to be quite fair for an Ohio-based market. It does, in fact, pay *much lower* than market rate, but market rate includes Silicon Valley stalwarts. The fact is, Hyland is not a FAANG company and will likely never pay that rate. So I don't see this as a con.

Cons

For my first two years, this list would have been small. My last three years have been some of the frustrating experiences of my life. The first problem was scaling and growth. The company grew considerably since I was hired and I do not believe senior management was prepared for such quick growth. Moreover, when Hyland acquired Lexmark's Perceptive (which felt much more like a merger) the true cronyism of Hyland's management structure came out. It turns out that for most employees, there is no growth beyond title changes, with little change in day-to-day work unless you become well-loved by several senior managers or VPs. With the growth came coasting. Hyland simply could not maintain the culture I was used to with so many people. I noticed employee engagement drop, people caring less about outcomes, and general apathy among my peers. I believe this also came from senior management shutting down any ideas or feedback that they didn't come up with. I also saw this from first-tier management who really *wanted* to and *tried* to help their team, with no help from senior management. The product does not scale. The architecture is *very* monolithic and inflexible. While the company is trying to fix this, they are failing left and right. Recently products that were in development for over two years were simply canceled and people layed off! There isn't a clear direction for the future and efforts to modernize the software have been totally muddied: every senior manager has a different idea that changes week to week. We have wasted many weeks spinning our wheels while we move from one technology to another, accomplishing nothing.

Explore other reviews about Hyland

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great time working with great team

Cons

No complains I have great tjme

2.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

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Hyland Response
2w
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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