This job isn't for the everyone - Print Operator ICON Employee Review

2.0
3 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The pay is great! There aren't a lot of employers out there in this market that are willing to pay this much for little to no experience. Icon pays for meals (breakfast, lunch, dinner) The mission statement is very noble. Anyone can get behind it.

Cons

Icon tends to hire and promote Project/Construction Managers that overpromise and under deliver. Instead of taking care of simple things on their current project like subs and rentals, they're planning on the next project that's a year out. This causes the current project to suffer immensely. The hours can be extremely long. Anyone that has worked for other construction companies knows that the rain and cold can sometimes make it unsafe to work. I don't expect a handout for days I don't work, but Icon could easily implement a "compensatory pay" program to cover hourly print operators for the rainy season or unforseen circumstances that are out of anyones hands. It's been brought up to upper management but to my knowledge was immediately shot down. The company doesn't mind paying hundreds of thousands of dollars a month in equipment rentals because they don't want to wait on permits from the city but draws the line when it comes to ensuring the hourly employees at least have a chance of making a full paycheck. doesn't seem right to me. its no wonder that some of the other employees are using the dreaded "U" word. Icon has yearly layoffs to ensure the company's future (as do most companies) but speak out against upper management and you'll no doubt find yourself on that list. Over the last year, there seems to be some segregation with the company. Handfuls of employees are selected to partake in an illuminati-like "retreat" These employees are the "select few" that will be safe from the next round of layoffs. It's supposed to be a secret, but everyone knows about it. They hold these meetings then wonder why morale is so low in Print Operations. Having "unlimited PTO" but never getting use it is aggravating. The nepotism is insane when some operators are allowed 200+ hours of pto and others can't even get 40. speaking of nepotism, if you're not one of the boot lickers, then you can forget about any kind of promotion, special projects, or anything else that might elevate you regardless how hard you work or experienced you are.

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ICON Response
2y
We acknowledge and appreciate the feedback you have provided. Your input has been escalated to the leadership team for their consideration and action.

Explore other reviews about ICON

5.0
16 Apr 2024
Recommend
CEO approval
Business outlook

Pros

ICON gives exciting opportunities to work with cutting edge technology, kind people, and exciting partners. Every day at ICON looks different and things are constantly new and different. It allows an eager employee to build a variety of skills and tools that they can use for their entire career.

Cons

Things at ICON are constantly changing. The ICON you may have worked at last year might not be the ICON you work at today. This can be really hard if you're not adaptable. It's also demanding and very "surge-y". It can be hard to predict when the big surges happen, but it's important to have a personal life that allows for periods of extreme commitment to your career (I am talking week-long+ sprints of working and sleeping only). This can be really difficult, if you aren't prepared for it. Another key challenge is that ICON is a true start up. Nothing is guaranteed. If you're looking for a stable and reliable workplace for longterm consistent comfort, look elsewhere. But fortune also tends to favor the bold.

5
3.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

This company is a startup. A rather big startup, but still got the startup vibe. CEO is evangelical, an excellent salesman. Has brought in a ton of investment. He trends quite visionary, especially in the aesthetic domain. It is a good place to get your feet wet. We embrace big technical challenges. Per true startup style, an enterprising person willing to put in extra work can rise in the organization. Hard work and long hours are appreciated. And sometimes mandated, though the official 6 days/week requirement didn't work out so well... Come join us. The hiring process is a bit opaque and confused. We go through HR folks pretty regularly. Call back, use your inside contacts. Good luck, and see you soon!

Cons

Velocity is our motto. Chaos is our middle name. We embrace it. We reorganize. We change our toolchain. We layoff and fire, then we hire. We ride! Design-oriented CEO is less competent in the engineering/technical domain. Our robots are serious engineering/technical stuff. Company culture is a personality cult, revolving around the CEO. He wears a white cowboy hat. Always. The small "executive" huddle who surrounds the CEO worships the white hat. Only the CEO wears a white hat. No one else would dare.

5
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