Used to be a great place to work. Lately not so much due to management or the lack there of. - Project Manager ICON Employee Review

2.0
10 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Great benefits (including Paid Time Off) and good compensation.

Cons

ICON is only concerned with the bottom line now more than ever it would seem. Under staffing is a serious issue, which in turn increases everyone else's workload significantly. "Why hire more employees when you can get it done with less than half of the employees required seems to be the new mantra". PMs are tasked with many time consuming responsibilities that should be delegated to other internal departments as they do not focus directly on the satisfaction of the external client and take away from time PMs have to actively manage studies. Not much room for advancement. Negative affect on work/life balance. There is a lot of favoritism. Don't expect much help or many opportunities for advancement unless you know someone in the right position.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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