Good but could improve - Anonymous employee ICON Employee Review

3.0
18 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility and benefits are good. Company provides internal training. Allows for work from home. Pay is around industry standard. Good PTO.

Cons

Support services very lean making it extremely difficult to support operations. Although good PTO is offered most of the time employees are expected to log on or check in during breaks.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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