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      ICON

      Engaged employer

      ICON reviews

      Service Delivery Manager - Anonymous employee ICON Employee Review

      4.0
      7 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very customer oriented company. Also provides a very good work life balance

      Cons

      Being a captive organization , career path is very limited

      Explore other reviews about ICON

      5.0
      19 Jun 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 Jun 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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