Variable management support; outdated I.T. systems - Senior Clinical Trial Manager ICON Employee Review

2.0
26 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Some great people work there. There aren't great reasons to choose ICON over any other CRO at this point in time.

Cons

Frequent lack of meaningful support from management. I.T. systems are years behind competitors. Poor work-like balance seems to be common.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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