Join ICON at the cost to your mental and physical wellbeing. - Anonymous employee ICON Employee Review

1.0
22 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We get a regular paycheck. PTO is okay.

Cons

HR is the worst. Very difficult to get in touch with anyone in that department. Currently “focusing on talent” outside of North America or Western Europe. Company policy established by the CEO. Questions about this new policy have gone unanswered. Can only assume it means there is no potential for job growth for those of us in these regions. Morale is super low. They treat employees like minions. Zero employee support. No training. The one incentive we had, a reward system, was recently cut, too. Seems like they are doing everything they can to get employees to leave. Takes forever to hire someone. Vacant positions going on 5 months now. Management doesn’t address the burden of more work on employees. Although PTO is okay, North America’s PTO is embarrassingly slim compared to European colleagues.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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