High potential, dragged down by bad leadership. - Data Entry ICON Employee Review

2.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

Good opportunities for experience, fairly good PTO (to US standards), health insurance plans can cover quite a bit, and quite a few positions offer decent flexibility for hours.

Cons

Management. So many problems could be solved with this. A lack of standardized pay/raises. Having no HR representation in the building whatsoever. Good luck filing your online “HR Ticket”. They’ll probably get back to you in 10-15 business days. A remote scheduling team that won’t care if you hate them cause you’ll never see them. Creepy as hell supervisors that no one cares about??? Very high turnover rate so the clinic is habitually understaffed year round. You will be doing the work of those who have left. A very weird office environment where some people are a little too comfortable in the office with each other.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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