Hands down the worst employer in the industry– DO NOT WORK HERE - Senior Project Manager ICON Employee Review

1.0
24 Sept 2023
Recommend
CEO approval
Business outlook

Pros

None. This is the worst company in the industry by far.

Cons

Incompetent line management. Employees are undervalued and treated like another cog in the wheel, where the company's primary (and only) interest is in client retention. There is a culture of dishonesty and gaslighting. I had to involve Trade Union in order to navigate their breaches in employee rights. No opportunities for growth, if you're good at your job they have even less interest in supporting career development. NO BONUS scheme, even though this was promised but removed just days before payout was due without notice to employees; and employee benefits are abysmal and could not ordinarily be defined as beneficial on any significant level. Pay is £10-£15K less than other CROs.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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