Misaligned company culture - Manager ICON Employee Review

3.0
5 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Leading full-service CRO. Years of experience, global footprint, and access to some of the top talent in the industry. Strong relationships with clients. A deep roster of some of the smartest, most talented employees who are dedicated to helping to bring life-saving therapies to patients.

Cons

It's been a very turbulent 12 months, with initiatives to "right size" and increase investment in low to mid-cost countries. Unfortunately, that has led to the loss of many valuable employees, both those affected by job re-locations and the co-workers in affected teams. The company values and pillars of excellence do not feel aligned with the current culture.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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