Terrible experience! Your line manager does NOT have your back! - Lead Medical Scientist ICON Employee Review

1.0
1 Jul 2024
Recommend
CEO approval
Business outlook

Pros

nothing!!!! Didnt realize it early enough…. Stayed until I found a new role elsewhere!

Cons

1. non existent HR, it is literal blackhole you send emails to! Emails you receive from “HR” come with a note “do not reply email” and every time come from various names. Bizarre! 2. Your line manager will NEVER have you back…. they only want to cover their own butt in front of the sponsor and give two damn about you! Will get rid of you as quickly as possible! Horrible communication manners! You are totally isolated from the hierarchy and dont even know who to go to with your concerns! 3. TERRIBLE, and I mean literally ZERO benefits…. People in India get treated better than ICON employees in USA! NO stock option, expensive healthcare benefits, you name it! ICON is the sh!ttiest place i had worked!

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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