Used to be such a great place - Clinical Trial Assistant (CTA) ICON Employee Review

3.0
29 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-Generous PTO and holidays - Hybrid schedule -although could be fully remote. -My line manager was great and supportive and did what she could at her level - personally I like the cubicle set up that we still have here where the new offices are more open seating. -Amazing study team (which can really influence your experience). Although lots of turnover recently due to layoffs.

Cons

-Constant threat of layoffs the last 3 years. -LM recently laid off so now will report to LM in MX. -upper management of the department lacks transparency -nonexistent opportunities in the US for growth -Pay sucks and now merit increases for our 2024 review are on hold until Q3 - which I predict will not happen then either. -Have to be in office yet it seems empty and not as fun as it was when our group was larger. -Losing some really incredible people due to the layoffs.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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