Not worth it - Anonymous employee Instacart Employee Review

1.0
6 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule

Cons

No respect for their workers. Customer driven and every bad experience counts against the shopper. Tbey place you on a time limit but expect you to call and text every customer regarding their order. Once I rang a persons door and knocked for 10 minutes then left as they weren't answering. Then the customer said I provided " poor service". Instacart offers no Avenue for their employees to demonstrate to voice their own shopper issues.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

See reviews by: Helpful|Rating|Date|All