Pros
able to learn about the way things work globally, friendly coworkers for the most part, being able to learn really cool things
Cons
This company is all about smoke and mirrors, they state "their all about their employees" but that's false they are all about numbers and performance but expect you to give the "human touch" to their members yet expect you to read off a script and follow unrealistic inhuman expectations. At any time you can be handling over 100 cases and they expect you to touch at least 70% of them. Its all about who's butt your kissing politically in there so you can move up, management DOESNT and I repeat DOESNT LIKE PEOPLE WHO SPEAK UP! It will definitely put a target on your back and have you written up and fired with in a few weeks to months.