Finally heading in the right direction - Anonymous employee JD Power Employee Review

5.0
31 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Staff are empowered to do their jobs and provided with the necessary support and equipment to do it. Great office, benefits and the beginnings of a new culture. There's a real opportunity to make a mark in the business to ensure its success for decades to come. Tough decisions have been made in the last three years that have left a lot of people disgruntled. Mainly because it meant they could no longer turn up to work, switch their brains off, go home and get paid. I would guess most of the negative reviews here are from the staff who worked here for years and years and moaned about being underpaid but never did anything about it. To move the business forward they needed better people, and they went and got them (just to say, I'm not ex-Informa). As the saying goes, you're part of the problem or part of the solution. Thankfully most that were part of the problem have left and anyone that remains realises the necessity of the changes the business has been through and continues to go through. 80+ years of history (as Glass's "Guide" in the UK) meant old processes, equipment and mindsets And that extends to 25+ countries across Europe and Australia. It's taken a lot of drive and tough decision making to change that and many previous CEO's and management teams shied away from it. If we weren't going through the modernisation we are currently we'd be out of business within 5 years. Those who moan 'they need automotive people' were part of the problem. Some experience, or at least a willingness to understand the nuances of the market, are helpful. But we ARE NOT AN AUTOMOTIVE BUSINESS. That way of thinking was part of the problem. We are a data business within the automotive sector., and now everyone realises that, we can change for the better.

Cons

Operating in different countries means you are often waiting for those behind on the latest trends and thinking to catch up before the business can move forward as a whole. Frustrations that some of the nuances of the automotive sector are not understood. Just replicating everything done at Informa won't necessarily work. Some redundancies have left us stretched in certain areas which impact other work.

Explore other reviews about JD Power

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

avatar
JD Power Response
10mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

8
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JD Power Response
6d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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