Local Branch was solid. Good Management locally - Middle management was very green and unprofessional. - Solutions Representative Johnson Controls Employee Review

3.0
19 Aug 2009
Recommend
CEO approval
Business outlook

Pros

JCI has excellent benefits and is a player in thier market. Local branch had very talented people in many key roles.

Cons

Direct management in many cases was from another part of the country all together. Very little contct and many of the middle managers were very unprofessional and had little to no experience in the arena they were managing.

Explore other reviews about Johnson Controls

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Excellent office culture...we have each other's back and everyone is there for each other on the quest to provide the best customer experience. We bring a, "whatever it takes" mentality to our workday. Best part of our job is our work family.

Cons

High pressure industry that must be managed daily. We save lives! That brings a heavy responsibility to what we do and means we must remain focused at all times.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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