Pros
Good hours, good benefits, overtime is voluntary. Hard to get fired because they're so desperate for technicians, company's very safety conscious, just don't let them fool you that it's because they're concerned about your safety. It's 100% about their own liability.
Cons
Too much dead weight in the company. There are some good technicians, but too many bad ones also that aren't bad enough for the company to want to fight the Union on firing that technician. Management does nothing when service coordinator threatens people. Morale is basically non-existent. Only reason 90% of the technicians are there, are due to seniority and Union protection. On the lower end of the pay scale of all the security companies in the area. Upper management in corporate likes to micromanage on-site times/etc. Union does nothing other than negotiate a new contract every few years. Constant payroll issues, and they take forever to fix them. So you could be on a regular basis, missing thousands of dollars and they don't resolve it quickly ever. Took over 3 weeks to get my final week of pay, paid out properly. And over a month to get my vacation payout. They also say constantly that they like to promote from within. That's a lie. They do have long-term disability coverage, but is so poorly ran also, that nobody can fix anything in a timely manner. When again you're sitting without a paycheck for weeks or even months at a time because there are too inept to fix anything in a timely manner.