Best of the majors - Service Operations Manager KONE Employee Review

4.0
3 Nov 2020
Recommend
CEO approval
Business outlook

Pros

I've worked for more than one of the major elevator companies and based on my experience Kone at least attempts to service customers as much as possible. They have great systems and processes and have been very accommodating during the pandemic.

Cons

Profit driven like everyone else. Usually the smallest of the majors within the major metropolitan areas which presents challenges.

Explore other reviews about KONE

5.0
24 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good company to work well

Cons

sometimes the work gets toom much

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Valuable experience, supportive coworkers, decent benefits

Cons

Poor communication, inconsistent support, weak leadership, workplace culture concerns

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